Comments on: Basic Technical Support http://www.brightermindsmedia.org/2003/01/01/basic-technical-support/ Tips and suggestions from Brighter Minds Media Wed, 07 Jan 2009 03:01:07 +0000 http://wordpress.org/?v=2.2 By: Jason Carver http://www.brightermindsmedia.org/2003/01/01/basic-technical-support/#comment-323 Jason Carver Thu, 10 May 2007 23:17:06 +0000 http://www.brightermindsmedia.org/2003/01/01/basic-technical-support/#comment-323 Thanks again for the prompt replacement of my Poker Pop CD. I bought one at Gamestop , but on the CD the full version of Pirate Poppers was there instead. I emailed and the next day they asked for my address and within 4 business days, they mailed it out! Thank you so much for the prompt and kind customer service! I will be buying more casual type games with the Brighter Minds logo on it in the future! Jason The Hockey Player Thanks again for the prompt replacement of my Poker Pop CD.

I bought one at Gamestop , but on the CD the full version of Pirate Poppers was there instead. I emailed and the next day they asked for my address and within 4 business days, they mailed it out! Thank you so much for the prompt and kind customer service! I will be buying more casual type games with the Brighter Minds logo on it in the future!

Jason The Hockey Player

]]> By: Andrew http://www.brightermindsmedia.org/2003/01/01/basic-technical-support/#comment-13 Andrew Tue, 27 Feb 2007 15:40:14 +0000 http://www.brightermindsmedia.org/2003/01/01/basic-technical-support/#comment-13 I have forwarded your issue to our tech support department and they should be contacting you soon. If anybody else has the same issues, I would reccomend trying these steps:<br /><a href="http://www.brightermindsmedia.org/2007/02/26/tonka-search-and-rescue-screen-problems-with-windows-xp/" rel="nofollow"> Tonka Screen Problems</a><br /><a href="http://www.brightermindsmedia.org/2007/02/26/tonka-search-and-rescue-motorcycle-and-firetruck-dont-respond-to-mouse/" rel="nofollow">Tonka Mouse Issues</a> I have forwarded your issue to our tech support department and they should be contacting you soon. If anybody else has the same issues, I would reccomend trying these steps:

Tonka Screen Problems
Tonka Mouse Issues

]]> By: sandra lampinen http://www.brightermindsmedia.org/2003/01/01/basic-technical-support/#comment-9 sandra lampinen Fri, 23 Feb 2007 18:56:09 +0000 http://www.brightermindsmedia.org/2003/01/01/basic-technical-support/#comment-9 I am trying to run your Tonka Search & Rescue 2. I have Windows XP. Product loads, but when you try to play the game, my screen goes gray, then black, then gray, then black. Sometimes just stays gray. I returned the product to the store, they would only replace with same item. Tried again. What is the problem? Can you help me with this? Thank you I am trying to run your Tonka Search & Rescue 2. I have Windows XP. Product loads, but when you try to play the game, my screen goes gray, then black, then gray, then black. Sometimes just stays gray. I returned the product to the store, they would only replace with same item. Tried again. What is the problem? Can you help me with this?
Thank you

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